Terms & Conditions

1. The purchase of a Sleep Programme Consultation (the “Consultations”) will be deemed as acceptance of the following terms and conditions.

2. The full fee for Nurtured to Sleep services is due on booking your Consultation with Nurtured to Sleep.

3. If the Sleep Programme is cancelled by the Client (the payer and receiver of the consultation) the following terms and conditions apply:

·       Less than 24 hours’ notice of the consultation – no amount will be refunded

·       24-48 hours’ notice of the consultation – 50% of full amount will be refunded

·       More than 48 hours’ notice of the consultation – 100% will be refunded to the client

4. If a Client demonstrates exceptional circumstances as the reason for a cancellation within 24 hours of the booking time, Nurtured to Sleep, on a case by case basis, may accept a rescheduled appointment within 1 week of the original booking time.

5. Nurtured to sleep reserves the right to cancel Consultations at short notice due to personal circumstances. In the event of Nurtured to Sleepcancelling, the Client will be offered a full refund or alternative dates if preferred.

6. In respect of each programme (the “Programme”) granted by Nurtured to Sleepto the Client, the Client agrees that it shall not provide the Programme to any third party who is not a Client.

7. Advice given by Nurtured to Sleepis intended as advice related to sleep and is not intended as a substitute for medical advice from a GP or other medical expert.

8. Nurtured to Sleepadvises to the best of their ability, experience and training but does not accept responsibility or liability for sleep and behavioural work that does not achieve the desired result following the Consultations process.

9. If the Client’s child has an underlying health condition, Nurtured to Sleepreserves the right to not proceed with the Consultation. If this is the case, the Client will receive a full refund.

10. Nurtured to Sleepis contactable at any time via WhatsApp, however a response is most likely be given during 6am- 8am/4pm-8pm Monday to Friday and 7am-7pm Saturday to Sunday. Responses will be provided as soon as possible after receipt, subject to personal circumstances or holidays.

11. Nurtured to Sleepreserves the right to cease the provision of support in exceptional circumstances, including but not limited to: abuse or harassment from a Client to one of the Nurtured to Sleepteam.

12. All advice provided is based on UK Law and Safe Sleep Guidance. Should the Client be based in a country outside of the UK it is The Client’s responsibility to understand their country’s guidance.

13. Nurtured to Sleepreserves the right to change the Terms & Conditions at any time.